PHILIPS KOKOON APP – PRIVACY STATEMENT

Date: September 2025

TP Vision Europe B.V. ("us", "we", or "our") operates the Philips KOKOON App (hereinafter referred to as the "App"), we are committed to protecting your privacy.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and related services (collectively, the "Service").

1. Information We Collect

Personal Information

- Profile Information: Age, gender, height, weight, and time zone

- Sleep Schedule Data: Bedtime and wake-up times

- User Preferences: Audio settings, notification preferences, and app configuration

Biometric and Health Data

- Sleep Data: Sleep patterns, duration, and quality metrics

- Heart Rate Data: Heart rate variability (HRV) and inter-beat intervals (RRI)

- Accelerometer Data: Movement and position data during sleep

- Device Information: Connected device type, firmware version, and battery status

Technical Information

- Device Information: Device model, operating system, and app version

- Location Data: General location (country/region) for service optimization

- Usage Data: App interactions, feature usage, and performance metrics

- Bluetooth Data: Connection status and device pairing information

Automatically Collected Information

- Log Data: App crashes, errors, and performance metrics

- Analytics Data: User behavior patterns and feature usage statistics

- Session Data: Sleep session timestamps and duration

2. How We Use Your Information

We use the collected information for the following purposes:

Core Service Functions

- Sleep Tracking: Analyze your sleep patterns and provide insights

- Audio Playback: Deliver personalized sleep sounds and audio content

- Device Management: Connect and manage your Kokoon headphones

- Data Synchronization: Sync your data across devices

Service Improvement

- Research and Development: Improve our algorithms and sleep analysis

- Product Enhancement: Develop new features and improve existing ones

- Quality Assurance: Monitor app performance and fix issues

Communication

- Account Management: Provide customer support and account services

- Notifications: Send sleep insights, reminders, and app updates

- Marketing: Send promotional content (with your consent)

3. Data Sharing and Disclosure

We Do Not Sell Your Data

We do not sell, trade, or rent your personal information to third parties.

Limited Sharing

We may share your information only in the following circumstances:

- Service Providers: With trusted third-party vendors who assist in app operation

- Legal Requirements: When required by law or to protect our rights

- Business Transfers: In connection with mergers, acquisitions, or asset sales

- Consent: When you explicitly authorize us to share your information

Anonymized Data

We may use anonymized, aggregated data for research and statistical purposes that cannot identify you personally.

4. Data Security

Security Measures

- Encryption: All data is encrypted in transit and at rest

- Access Controls: Strict access controls limit who can view your data

- Regular Audits: We conduct regular security assessments

- Secure Storage: Data is stored on secure, encrypted servers

Your Responsibility

- Keep your login credentials secure

- Use strong, unique passwords

- Log out of shared devices

5. Data Retention

Retention Periods

- Account Data: Retained while your account is active

- Sleep Data: Retained for 7 years for research and service improvement

- Analytics Data: Retained for 2 years

- Log Data: Retained for 1 year

Data Deletion

You can request deletion of your data at any time by contacting us. We will delete your data within 30 days of your request, except where retention is required by law.

6. Your Rights and Choices

Access and Control

- View Your Data: Access your personal information through the app

- Update Information: Modify your profile and preferences

- Download Data: Export your sleep data in a portable format

- Delete Account: Request complete account deletion

Privacy Settings

- Data Collection: Control what data is collected

- Notifications: Manage notification preferences

- Data Sharing: Opt out of data sharing for research purposes

Location Data

- You can disable location services in your device settings

- Location data is only used for service optimization, not tracking

7. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during international transfers.

8. Third-Party Services

Integrated Services

- Firebase Analytics: For app usage analytics

- Google Play Services: For app functionality

- Bluetooth Services: For device connectivity

Third-Party Privacy Policies

These services have their own privacy policies. We encourage you to review them.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

- Posting the new Privacy Policy in the app

- Sending you an email notification

- Updating the "Last Updated" date

Your continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: Product.Security@tpv-tech.com

Address: TP Vision Europe B.V., Prins Bernhardplein 200, 1097JB Amsterdam, the Netherlands

Phone: +31204604620

11. Compliance

This Privacy Policy complies with:

- General Data Protection Regulation (GDPR)

- California Consumer Privacy Act (CCPA)

- Health Insurance Portability and Accountability Act (HIPAA) where applicable

- Other applicable privacy laws

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Effective Date: 21^st,September 2025

Version: 1.0

This Privacy Policy is effective as of the date listed above and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted in the app.